Community Resources
In case you prefer to seek assistance outside of campus or require support beyond office hours, there are community-based service providers available.
| Online Service | |||
| Open Up – Jockey Club Online Youth Emotional Support |  | Facebook: www.facebook.com/hkopenup WhatsApp/SMS: 9101-2012 WeChat: hkopenup |  |
| uTouch online & WhatsApp counselling (For university students) (Tue to Thur, 4:00 pm – 10:00 pm; Fri to Sat, 4:00 pm – 2:00 am) |  | Facebook: utouch.hk Instagram: @utouch_hkfyg WhatsApp: 6277-8899 Telegram: @utouchsocialworker |   |
“Counseline@MHAHK” – mobile app of Mental Health Association of HK |  | “Counseline@MHAHK” could be downloaded from App Store or Google Play for free | |
| Hotline | ||
| 24-Hour Mental Health Support Hotline | 18111 | |
| Hong Kong Federation of Youth Groups U-Line (For university students) (Mon to Sat, 2:00 pm – 2:00 am) | U-Line: 2777-0309 Hotline Counselling Services: 2777-8899 |  |
There is a wide range of counselling services available in Hong Kong. Contact us if you need more information.
Important Note: HKU Business School does not assume responsibility for the quality of services provided by the listed agencies. Inclusion on this list does not imply endorsement and omission does not indicate disapproval.
Community Resources for Emergency Service
In the event of an emergency or imminent danger, please call 999 or proceed to the nearest emergency department for immediate assistance. Below are some of the government and non-governmental organizations that offer such services.
| Emergency Service | ||
| Police, Fire Services Department or ambulance service | 24 hours | 999 |
| Queen Mary Hospital | Accident & Emergency (A&E) Department 24 hours | 22553838 |
| Accident & Emergency (A&E) Department in all public hospitals | Find your nearest A&E Department | |
| 24 Hours Hotlines | ||
|---|---|---|
| The Samaritans Befrienders Hong Kong | (852) 2389-2223 |  |
| The Samaritans – 24-hour Multi-lingual Suicide Prevention Services | (852) 2896-0000 |  |
| Suicide Prevention Services | (852) 2382-0000 |  |
| Suicide Prevention Services – Youth Link (for youths aged under 24) | (852) 2382-0777 |  |
| Caritas Family Crisis Support Centre | (852) 18288 |  |
| Social Welfare Department Hotline (Social workers are on duty from 9am to 5pm on Mondays to Fridays, and from 9am to 12noon on Saturdays) (Callers can choose to transfer their calls to the hotline and outreach services of Tung Wah Group of Hospitals outside duty hours) | (852) 2343-2255 |  |
| Tung Wah Group of Hospitals (TWGHs) CEASE Crisis Centre | (852) 18281 |  |
| 24-hour Hospital Authority Psychiatric Hotline | (852) 2466-7350 |  |
Important Note: HKU Business School does not assume responsibility for the quality of services provided by the listed agencies. Inclusion on this list does not imply endorsement and omission does not indicate disapproval.
Other Resources in HKU
For medical assistance, you may contact:
| University Health Service (UHS) | Mon- Fri: 8:40am – 1pm; 2-5pm Sat: 8:25am – 12:45am | 2549 4686 (Medical Appointment) 3917 1999 (Emergency during office hours) |
All students of HKU are also eligible to book counselling appointment in CEDARS, HKU(https://www.cedars.hku.hk/) :
